Account Manager
Account Manager works within a collaborative team environment to maintain and enhance business by engaging directly with clients and managing their accounts. This position is primarily focused on client service, project and operational support. The role is integral in providing administrative support, coordinating client projects, and assisting with day-to-day operations. This position works closely with vendors, customers, the internal creative team and company management.
Core Responsibilities
- Provide excellent client support and customer service for new and existing accounts.
- Accurately process customer quotations, orders, and follow up on pending projects.
- Manage multiple projects and ensure adherence to established deadlines.
- Coordinate projects by working directly with clients, in-house design, and external vendors.
- Identify and facilitate opportunities for new or existing account growth and client retention.
- Support internal team and outside representatives.
- Maintain client assets within the company organization structure.
- Perform general administrative and office duties as needed.
- Be proactive in ongoing promotion strategies, including digital marketing and company awareness.
- Participate in creative planning and brainstorming for client projects and internal initiatives.
- Administrative duties as required
Requirements & Skills
- Operate with strong and effective communication.
- Be well-organized with a customer-oriented approach.
- Ability to manage multiple projects.
- Able to work within Google suite and willingness to learn order management software.
Work Structure
- Hours: Flexible schedule full time 40 hours a week.
- Schedule: Monday-Friday 8:30am-5:00pm.
- Reporting: Reports directly to the Company Principal or assigned Manager.
Compensation & Benefits
- Competitive Salaried Compensation + Commissions
- Company benefits are available after 90 days of employment.
- Available benefits include company matching retirement plans and partially company-reimbursed health/vision/dental insurance plans.
- Paid Time Off (PTO) is available.
- Paid company holidays observed annually include Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve (December 24) through New Year’s Day (January 1).
Thank you for your interest.
Please send all resumes to:
[email protected]
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